Thayer Appliance at 419 West Seneca Street, Ithaca, New York.

While shopping for a new refrigerator we went to every big box store in the area. We also asked around for other stores and no one told us about Thayer... a friend actually suggested them. We were extremely limited in our selection as we had a height requirement that only gave us 3 or 4 options. Nick was amazing and so helpful in our search for the perfect fridge. When I finally found the one I wanted, I asked him if he could price match it. I found an amazing deal on a fluke online and he admitted that no one in the area would be able to match it. So, he went thru the trouble to call the place that had it, price check it, and make sure it was in stock there before messaging me back that I should go ahead and purchase thru the other company. I will return to Thayer for ANY other appliance need in the future strictly because Nick was so accommodating, honest, and helpful. I was saddened I couldn’t make the initial purchase with them but will absolutely go there first for any of my future appliance needs. I can’t say enough nice things about my experience here!

Great, personal service. Better quality appliances than big box stores. Knowledgeable sales staff. A better experience than a nameless, faceless transaction at a big store. I buy all my appliances here